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Prevents students from printing, copying, going to another URL, or accessing other applications during assessments. Note: LockDown Browser should only be used for taking online exams and assessments. It should not be used to access other areas of Canvas. Download Respondus LockDown Browser Click on the logo of the operating system where LockDown Browser will be installed (or click here for more information on this product).

Respondus Monitor for students

Respondus Monitor is an online test proctoring software system integrated into Canvas. It is an additional feature of Respondus LockDown Browser that uses a webcam to provide synchronous test proctoring.

When Respondus Monitor is enabled for a quiz or exam, students are required to use a webcam and microphone with Lockdown Browser. After the quiz is complete, an instructor can review recorded details of the assessment, with the videos available.

To install and use Respondus Monitor

Use one of these Quick Start Guides from Respondus to learn how to install and use Monitor:

Use Monitor with Canvas (Classic Quizzes)
Use Monitor with Canvas (New Quizzes)

To get help with Respondus Monitor at JMU

Contact Learning Technology Services at JMU Libraries
View the Respondus Monitor Student Guide

Respondus LockDown Browser for students

Respondus LockDown Browser™ is a secure browser for taking exams in Canvas. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Canvas exam requires that Respondus LockDown Browser be used, you will not be able to take the test with a standard web browser.

Respondus LockDown Browser is only used for Canvas tests. It is not be used in other areas of Canvas.

LockDown Browser is installed on the computers in both Carrier Library and Rose Library. If you’re taking a test in Canvas that requires the use of LockDown Browser, you can use any of our computers.

To install and use Respondus LockDown Browser

Install Pulse Secure before you download Respondus Lockdown Browser for your JMU classes.
Download the Respondus Lockdown Browser here.
1. Note: this link will most likely detect your operating system You will likely see James Madison University above the “Install Now” button. Choose the Windows or Macintosh version if necessary. You cannot use LockDown Browser with a personally-owned Chromebook. Please let your instructor know as soon as possible if you do not have access to a compatible device.
2. You may want to review the download instructions in the Respondus Knowledgebase.
After downloading and installing LockDown Browser, use your usual web browser to navigate to your quiz in Canvas.
1. If the quiz you are trying to take was created with New Quizzes in Canvas, LockDown Browser should automatically launch,
2. If LockDown Browser does not automatically launch, exit your web browser. Locate LockDown Browser on your machine and launch the application. You should be taken to the Canvas login screen, where you can navigate to your quiz.

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To get help with Respondus LockDown Browser at JMU

Contact Learning Technology Services at JMU Libraries
Watch the Student video for LockDown Browser from Respondus
Use the Student quick start guide from Respondus

Before committing to remote proctored exams, below are some considerations:

Proctored Exams

Traditional timed, proctored exams are possible remotely using the tools available in Canvas and Respondus LockDown Browser & Respondus Monitor. However,proctored remote exams have several drawbacks:

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They are often even more stressful for students than in-person proctored exams, which can negatively impact student performance.
They require substantial planning and setup on the part of the instructor and the student, and may generate many “false positive” flags that must be reviewed by an instructor after the exam.
Not all students have access to the appropriate technology to use services like Respondus Monitor that requires a webcam; instructors will have to make accommodations for such students.
The technical infrastructure of services like Respondus LockDown Browser & Monitor has not been utilized at this scale before, so planning must include what to do if the proctoring service crashes during the exam.
Students may have privacy concerns about third-party recorded remote proctoring. Unlike when students agree to the use of such systems when they register for online courses, students did not agree to remote instruction when they registered for spring 2020 and instructors will need to make accommodations for these students.
LockDown Browser features do not address all access needs for students with approved accommodations. If faculty intend to use Respondus LockDown Browser (with or without Monitor), they should consult Disability Resource Center for those students who have identified themselves to faculty for accommodations. That way, students can avert any accusations of cheating that may be due to use of approved assistive technology or accessibility issues.

For these reasons, during this time we recommend using alternatives to timed, proctored exams wherever possible. Large courses reliant on in-person exams should consider open-book exams or frequent low-stakes assessments as alternative assessment strategies that are relatively easy to grade.

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Alternatives to Proctored Exams

Your learning goals are an excellent place to start when considering alternative assessments: what do you hope students will be able to do by the end of your course, and in what ways can they demonstrate what they know? Please visit the Rutgers University Tips for Exams & Alternative Assessments to explore more alternatives.

Respondus Proctoring and Accessibility

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Please note: If you have students in your course who require approved accommodations from the DRC then Respondus LDB and Respondus Monitor may cause accessibility issues by not allowing access to assistive technology. To ensure access, please contact the DRCwith any questions regarding specific student accommodations in the online testing environment.

Data privacy and Respondus Monitor proctoring

Privacy is central to the Respondus Monitor architecture. It minimizes the personal data being collected, uses an automated system to analyze it, and then restricts access to the results. To learn more about data privacy within Respondus Monitor, please check out Respondus' Data Privacy Overview PDF.